Chrome Users Reporting Freezes & Timeouts After Windows 10 April Update [bleepingcomputer]

Windows 10 users who have installed the April 2018 Update (build 1803) are reporting freezes or connection problems when using Chrome or Chromium based applications. When these freezes occur, it turns the screen black and Windows becomes completely unresponsive until the user reboots the computer or restarts their graphic driver.

Reddit post shows Windows users have tried numerous ways to fix this problem, such as updating video drivers, testing other browsers, or even using beta versions of Chrome. For some people, they have seen success, while others have not been so lucky.

According to two tickets opened at Google, there appears to be two separate problems with the April 2018 Update (build 1803) and Chrome.

The first is the freezing problems mentioned above, which appears to actually be the video driver crashing rather than Windows freezing. According to a bug ticket related to this issue, the problem may be related to a site that need hardware acceleration causing the video drivers crashing. As previously stated, some have had success upgrading to new drivers, while others report that this does not help.

Another reported issue is that when users try to access an SSL site, Chrome will state “Establishing secure connection…” or “Connecting” and then display a ERR_TIMED_OUT error message as shown below. According to the ticket, this problem could be a Registry permission problem with the Windows Cryptographic services (CryptoSvc ).

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